Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

When using FF 6.0.1 I cannot print. Not E-mails nor anything from Web sites. I click on print tabs but nothing happens. If I leave FF and go to IE 9 I can print just fine.

  • 2 відповіді
  • 4 мають цю проблему
  • 2 перегляди
  • Остання відповідь від hpmsrm

more options

Love FF. But since version 6 came along I cannot print anything from E-mails nor from web sites while using FF 6. I have current version 6.0.1 With previous versions of FF I did not have any problems. I can try the print command in the File menu but nothing happens. I can click on the print icon in the tool bar but nothing happens. But in IE9 there is no problem. My printer is HP Premium All-in-one model C310a. I use it wirelessly in our home network...for all our computers. All our PC's are using Windows 7 Home Premium.

Love FF. But since version 6 came along I cannot print anything from E-mails nor from web sites while using FF 6. I have current version 6.0.1 With previous versions of FF I did not have any problems. I can try the print command in the File menu but nothing happens. I can click on the print icon in the tool bar but nothing happens. But in IE9 there is no problem. My printer is HP Premium All-in-one model C310a. I use it wirelessly in our home network...for all our computers. All our PC's are using Windows 7 Home Premium.

Усі відповіді (2)

more options
more options

I went through the list of steps in your e-mail one at a time......at least the ones that I understood. Nothing had any effect. Some commands....like CTRL/P did not produce anything....no message....no menu....so I could not implement those suggestions.

I finally did a complete uninstall of FF 6. I used Revo uninstall. It usually finds and gets rid of all the bits and pieces left behind by an app. For now I'm using IE 9 but I may do a brand new install of FF soon....hoping that I will be able to print from it then.

Thank you for taking your time to help. Just not my week. I won't bore you with details of the rest of my week.

Harold P. Morgan