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Adobe reader crashes v7.0.1

  • 1 відповідь
  • 6 мають цю проблему
  • 1 перегляд
  • Остання відповідь від Swarnava Sengupta

ipatt
ipatt
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When I click on a link that invokes Adobe reader to download and view a .pdf file v7.0.1 crashes with no crash report. I have reinstalled my Adobe reader (v7.0 - not the latest version, but I prefer it). I have not had this problem in any previous version of Firefox dating back to v2.x 

Since there is no crash report, I cannot submit anything to Mozilla. I just relaunch Firefox and restore the session. I then copy the URL that wants to download the .pdf, paste it into IE and go from there to get the .pdf
When I click on a link that invokes Adobe reader to download and view a .pdf file v7.0.1 crashes with no crash report. I have reinstalled my Adobe reader (v7.0 - not the latest version, but I prefer it). I have not had this problem in any previous version of Firefox dating back to v2.x Since there is no crash report, I cannot submit anything to Mozilla. I just relaunch Firefox and restore the session. I then copy the URL that wants to download the .pdf, paste it into IE and go from there to get the .pdf

Усі відповіді (1)

Swarnava Sengupta
Swarnava Sengupta
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Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

See also http://kb.mozillazine.org/Firefox_crashes