Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working. HELP....

  • 1 відповідь
  • 3 мають цю проблему
  • 5 переглядів
  • Остання відповідь від cor-el

darwins_firefox
darwins_firefox
more options

I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working.

I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working.

Усі відповіді (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: