Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox crashes immediately on startup (after fresh install)

  • 4 відповіді
  • 14 мають цю проблему
  • 10 переглядів
  • Остання відповідь від cor-el

more options

Several versions of Firefox crash on startup, even in safe mode. Tried Aurora too, and it crashes. Did a clean uninstall and re-installed Firefox 11. It crashes on startup. "Default Browser" dialogue comes up each time, then the application won't respond, followed by a crash and the bug report prompt.

Several versions of Firefox crash on startup, even in safe mode. Tried Aurora too, and it crashes. Did a clean uninstall and re-installed Firefox 11. It crashes on startup. "Default Browser" dialogue comes up each time, then the application won't respond, followed by a crash and the bug report prompt.

Усі відповіді (4)

more options

Presumably you have already read firefox crashes.

I do not know much at all about Macs, but as no one else has answered yet I thought I would have a stab at it.

I see mention of carboncore in the crash report, and only know that appears to be part of the Mac OS.

The only suggestion (in addition to following troubleshooting and updating advice in firefox crashes) I can make is that you try to create and use a new profile.

more options

On a fresh install of Firefox 14 on my Windows 7 desktop, it just crashes and never opens even once. This has never happened before in the history of using Firefox, but has began with random Flash crashes in 13, and now is unusable in 14.

more options

cdcweb

If you use Flash Player consider disabling it for now as it has known problems.

Read

And then post a new question yourself using the link /questions/new or the link in the above KB article.

more options

You can do a check for corrupted and duplicate fonts and other font issues: