Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Mouse-scrolled pages go blank as do scrollbar-advanced pages

  • 3 відповіді
  • 3 мають цю проблему
  • 1 перегляд
  • Остання відповідь від John99

more options

After updating from version 3.6, every time I use the mouse scroll wheel or just click on the sidebar, the page goes completely blank. I can sometimes zoom in & back out to see text & images, but that works only about 10% of the time. No other problems observed on my stable system. 100% Secunia PSI system score.

After updating from version 3.6, every time I use the mouse scroll wheel or just click on the sidebar, the page goes completely blank. I can sometimes zoom in & back out to see text & images, but that works only about 10% of the time. No other problems observed on my stable system. 100% Secunia PSI system score.

Змінено catii

Усі відповіді (3)

more options

Possible problems include interfering software, and problems with hardware acceleration.

Try Firefox in safe mode <-- click for instructions --
There is no need to make changes on the first options Window you see; just click on continue.

more options

Hi, John:

Good suggestion, but didn't make any difference. However, I downloaded & re-installed the same Nvidia drivers, & after rebooting, at least for now the problem has gone away. No idea what was happening, & I've owned a computer consulting business for almost 30 years. I'll post again if the problem returns.

Thanks! Ken

more options

Hi Ken,

Great. It works again,that is the important thing. I hope it continues to work. Thanks for posting back.
John