Firefox 14.0.1 Sync constantly spews "Incorrect account name or password"
I had the same problem with Firefox 13. I have deleted my Sync account and reset my Sync account.
When I first set up Sync, Sync works for that session. As soon as I exit Firefox and restart I can never Sync again, instead getting "Incorrect account name or password." Both account name and password are correct.
I get the same behavior if I create Sync in Firefox Safe Mode (Add-ons Disabled).
It looks like most folks are not encountering this problem. Must be something about me.
Усі відповіді (3)
Hi,
You can try to check the error log by typing about:sync-log in the location bar and clicking on a link. For the details of the troubleshooting steps please see this.
Змінено dumdidadida
Good tip, dumdidadida. I posted my sync-log.
It all seems to be going well until
1342996447883 Sync.Resource DEBUG No authenticator found. 1342996448374 Sync.Resource DEBUG mesg: GET fail 401 https://scl2-sync211.services.mozilla.com/1.1/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/info/collections 1342996448374 Sync.Resource DEBUG GET fail 401 https://scl2-sync211.services.mozilla.com/1.1/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/info/collections 1342996448374 Sync.Service WARN 401: login failed.
Змінено cor-el
Any update on this? I'm having the same problem. It started yesterday. Today I upgraded to Mac FF 15.0.1 but the problem persists. I can correct it by going to Preferences - Sync, clicking "Update" and entering my password (yes, the same password that Sync keeps telling me is incorrect). But I've had to do this twice today, and it's getting old fast.