Your Firefox cannot be loaded. It may be missing or inaccessible.
I downloaded an add-on and had to restart it. Then it asked me to reset Firefox or to use the safe mode. I chose the safe mode but instead it disabled the add-on. So I reseted the Firefox instead. And since then everytime I open the browser, it gives me a message saying "Your Firefox cannot be loaded. It may be missing or inaccessible." I went through all the forums, but they don't seem to help. They tell me to open it and recreate the profile but I can't even get the browser to open.
Усі відповіді (2)
System details please? Disable or remove that Ad-don, install addons that you trust. Uninstall the current Mozilla and install the latest one. Make sure 'Mozilla' is removed fully from Appdata > Local - LocalLow - Roaming.
Змінено Wizzy
Did Firefox move the old profile to the desktop (Old Firefox Data) or is it still in the old location?
Try to create a new profile.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
You can also try to reset Firefox: