Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Browser has been hi-jacked and only opens with Findwide.com

  • 5 відповідей
  • 1 має цю проблему
  • 3 перегляди
  • Остання відповідь від bjwatkins

more options

When I open firefox, instead of going to my homepage of my.yahoo.com, it is directed to findwide.com...no matter what I do to reset the home page, it always opens in findwide.com.....even contacting them and using all the fixes they have suggested, there is no relief....

When I open firefox, instead of going to my homepage of my.yahoo.com, it is directed to findwide.com...no matter what I do to reset the home page, it always opens in findwide.com.....even contacting them and using all the fixes they have suggested, there is no relief....

Обране рішення

Hi!

I'm sorry to read that. This sounds like the usual case of a takeover by a toolbar or a malicious add-on.

I will recommend to use Firefox Reset to clean all this potential extensions: Refresh Firefox - reset add-ons and settings

Let me know if that works for you. Ibai

Читати цю відповідь у контексті 👍 0

Усі відповіді (5)

more options

Вибране рішення

Hi!

I'm sorry to read that. This sounds like the usual case of a takeover by a toolbar or a malicious add-on.

I will recommend to use Firefox Reset to clean all this potential extensions: Refresh Firefox - reset add-ons and settings

Let me know if that works for you. Ibai

more options

You will need to uninstall from Windows Control Panel. The installation of this item changed your home page and search and is included in the file user.js in your Firefox profile folder

See - http://support.findwide.com/uninstall.php

User.js - http://kb.mozillazine.org/User.js_file
Reset home page - https://support.mozilla.org/en-US/kb/How%20to%20set%20the%20home%20page
Search reset - https://addons.mozilla.org/en-US/firefox/addon/searchreset/

Змінено TheOldFox

more options

Didn't work....when I closed the browser and opened it again, it still directed to FindWIde.com

more options

You might try posting in one of the forums specializing in malware listed at the bottom of the following article to get assistance from one of the malware experts there. 1). Post on only one forum, 2). follow their rules for posting, 3). do only as they instruct, and 4). keep in close contact with them to avoid having your question closed/locked.

To help other Firefox users with the same problem, please post a solution in this thread when you are successful in removing the pest. Thanks and good luck.

more options

Finally located the troubleshooting tab underneath the help column...had to reset Firefox in order for it to go away......finally, after a week of trying everything everyone suggested, FindWide is gone!!!

THANKS TO EVERYONE!!!

bj