I have an error but I don't understand it. And I don 't know what to do.
I received an error report with this message, but I don't understand it. And I don't receive any mails and I cannot send any mail either.
Tijdstempel: 22-2-2014 19:45:03 Fout: ERROR addons.manager: Exception calling provider getAddonsByTypes: [Exception... "Component returned failure code: 0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE) [nsIJSCID.createInstance]" nsresult: "0x80570015 (NS_ERROR_XPC_CI_RETURNED_FAILURE)" location: "JS frame :: resource://gre/modules/PluginProvider.jsm :: getIDHashForString :: line 34" data: no] Bronbestand: resource://gre/modules/PluginProvider.jsm Regel: 34
What should I do?
Усі відповіді (2)
just sometimes when the cookies over air increases it happens.......you can try uninstalling and installing again
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
- http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
- https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.
If this hasn't helped then also delete the addons.json and addons.sqlite files.