Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Do you ask people to take part in a survey?

  • 2 відповіді
  • 2 мають цю проблему
  • 2 перегляди
  • Остання відповідь від Zebedee.01

Zebedee.01
Zebedee.01
more options

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided.

It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam.

Many thanks.

This morning when I went to the Firefox Help Screen I got a message box near the top of the page asking if I wanted to do a survey. I clicked on the words saying that I would do the survey and filled in my email address in the box provided. It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result. I have done a full scan with Microsoft Security Essentials and nothing was found but I'm still worried and would welcome a reply to my question as to whether this was a genuine Mozilla survey or a scam. Many thanks.

Обране рішення

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Читати цю відповідь у контексті 👍 1

Усі відповіді (2)

Moses
Moses
  • Moderator
more options

Вибране рішення

Hi,

There's no need to worry. The forum is set up like that. This is a genuine Mozilla survey. 

  It's now night-time and as no one has been in touch I am worried that this was a scam and that I might have picked up some sort of infection as a result.

You haven't picked up anything malicious and I don't think anyone is supposed to contact you. The results (afaik) get sent back to the developers or some team at Mozilla.

Zebedee.01
Zebedee.01 Власник питання
more options

Many thanks. Delighted to have the problem solved.