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Firefox crashes

  • 2 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ cor-el

dan.white
dan.white
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Crash ID: bp-d2fa3ee8-e6b6-4b3e-9971-123c42141209

Automatic crash on opening firefox even in safe mode.

Crash ID: bp-d2fa3ee8-e6b6-4b3e-9971-123c42141209 Automatic crash on opening firefox even in safe mode.

منتخب شدہ حل

hello dan, this kind of crash is usually caused by adware/malware on your pc. please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Troubleshoot Firefox issues caused by malware

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تمام جوابات (2)

philipp
philipp
  • Moderator
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منتخب شدہ حل

hello dan, this kind of crash is usually caused by adware/malware on your pc. please run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.

Troubleshoot Firefox issues caused by malware

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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The Module list of the crash report shows a jlswngpsepqt.dll file (Thread 23) that looks suspicious.

Bug 1109257 - crash in _PR_MD_SEND | SocketSend | SocketWrite | PR_SetPollableEvent | nsSocketTransportService::OnDispatchedEvent(nsIThreadInternal*) Quote: In this case, the reports all have an adware "Wajam Web Enhancer" with a random binary name