Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

I no longer can see my current e-mail account (and email message history) on thunderbird. I can still see previous accounts

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ duggabe

texasdonb
texasdonb
more options

over the last month on my home computer, mozilla and thunderbird were both automatically updated. After the update I could not log on the internet or check email. To correct the problem I restored my computer to a previous date about a month ago. After I restored the computer I could then get on the internet and get emails until the next day or so when I assume the programs were once again updated. I restored again and the computer was normal for a day.

This repeated until tonight when my current email account and all my saved emails are gone. What can I do to get the emails back and what can I do to stop the problem from occuring

over the last month on my home computer, mozilla and thunderbird were both automatically updated. After the update I could not log on the internet or check email. To correct the problem I restored my computer to a previous date about a month ago. After I restored the computer I could then get on the internet and get emails until the next day or so when I assume the programs were once again updated. I restored again and the computer was normal for a day. This repeated until tonight when my current email account and all my saved emails are gone. What can I do to get the emails back and what can I do to stop the problem from occuring

تمام جوابات (1)

duggabe
duggabe
more options

There is some possibility that you have more than one profile. Look at https://support.mozilla.org/en-US/kb/profiles-tb#w_how-to-find-your-profile and then look in the same directory to see if there is another ********.default file.

If so, see https://support.mozilla.org/en-US/kb/using-multiple-profiles to switch to the other profile.