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مزید سیکھیں

I got a new Macbook Pro & something happened during the migration of data. Much of my computer was messed up!

  • 3 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ Matt

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Many people @ apple worked for hours trying to help me recreate my computer but when I insisted on using Thunderbird they knew nothing about it! I "lost" all my collected email addresses & I had tons! my personal address book was empty so that's not an issue! Not only do I need help "finding" my "collected" address book, as I begin to use my computer, nothing is being saved to my new collected address book!! (???) PLEASE HELP!!!!

Many people @ apple worked for hours trying to help me recreate my computer but when I insisted on using Thunderbird they knew nothing about it! I "lost" all my collected email addresses & I had tons! my personal address book was empty so that's not an issue! Not only do I need help "finding" my "collected" address book, as I begin to use my computer, nothing is being saved to my new collected address book!! (???) PLEASE HELP!!!!

تمام جوابات (3)

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Can you locate multiple copies of abook.mab (personal address book) or history.mab (Collected addresses)?

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you have already lost me! where do I find those??

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you will normally find them in the root of your Thunderbird profile.

Normally instructions to locate it would be the following

  • Click on the menu button or menu bar.
  • From the Help menu, click Troubleshooting Information.
  • In the Application Basics section, Profile Folder, click on Show Folder .
  • The Windows Explorer/Finder will show the name of the profile as well as the path to it.

Unfortunately in this instance I have no idea where OSX would have placed such files or folders while the transfer occurred.