We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

firefox won't download. I had some problems erased it tried to reinstall and it won't let me.

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 7 دیکھیں
  • آخری جواب بذریعہ Scribe

alangh70
alangh70
more options

I have windows 10 and Firefox was freezing up. I uninstalled it and every time I try to reinstall it. It says unable to do so some components misusing. After it downloaded the icon. I tried turning off my Norton Antivirus but that didn't help.

I have windows 10 and Firefox was freezing up. I uninstalled it and every time I try to reinstall it. It says unable to do so some components misusing. After it downloaded the icon. I tried turning off my Norton Antivirus but that didn't help.

تمام جوابات (1)

Scribe
Scribe
more options

Hi, make sure you uninstalled it completely: Uninstall Firefox from your computer. Then download from mozilla.org

Note: You should not need to remove your Profile, as shown under 'Remove user data and settings' in the above article.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!