Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

can't delete disabled add-ons

  • 2 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ FredMcD

more options

Since FireFox initiated add-on signing, I have two add-ons that have been disabled. I don't want either one of them any more--even if they were signed I would remove them--but there is NO WAY to remove them. I have even gone through the manual removal procedure for both extensions and plugins and have been unable to find my add-ons in either place. So they sit there with a big red X beside them and a warning at the top of the page that some extensions could not be verified. How do I make them go away? TIA

Since FireFox initiated add-on signing, I have two add-ons that have been disabled. I don't want either one of them any more--even if they were signed I would remove them--but there is NO WAY to remove them. I have even gone through the manual removal procedure for both extensions and plugins and have been unable to find my add-ons in either place. So they sit there with a big red X beside them and a warning at the top of the page that some extensions could not be verified. How do I make them go away? TIA

تمام جوابات (2)

more options

Hello, Happy to help, I hope you are having a nice day. First let's make sure that all of these steps do not help http://mzl.la/1xKrBZF

Then check to see if there are any lock files in your profile folder (this can lock preferences)Profiles - Where Firefox stores your bookmarks, passwords and other user data

Another suggestion might be to try a Firefox refresh. Refresh Firefox - reset add-ons and settings

more options

What add-ons are you trying to remove?

Some add-ons are really plugins. The only way to remove a plugin is to remove its program from your system.