Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Could not find my history and open tab that were last sync to firefox account in the android app in August

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 16 دیکھیں
  • آخری جواب بذریعہ cor-el

vinitmandlesha
vinitmandlesha
more options

I had changed my phone from Motorola to Samsung in the month of Aug. Before I formatted my phone, I has synced the history, bookmarks and all of the required information to my gmail account associated with the firuefox android app.

I tried to get this information by doing a fresh install and sign up for the first time on my new phone in Jan 2020 but could not retrieve the open tabs and the history of the phone. However, could retrieve the bookmarks since this is also synced to my laptop.

My old phone Motorola G4 plus is showing connected to the firefox account on my laptop but I could not do anything on this since the only option provided to me is disconnect the device. Please help me retrieve the my open tabs from my old phone

I had changed my phone from Motorola to Samsung in the month of Aug. Before I formatted my phone, I has synced the history, bookmarks and all of the required information to my gmail account associated with the firuefox android app. I tried to get this information by doing a fresh install and sign up for the first time on my new phone in Jan 2020 but could not retrieve the open tabs and the history of the phone. However, could retrieve the bookmarks since this is also synced to my laptop. My old phone Motorola G4 plus is showing connected to the firefox account on my laptop but I could not do anything on this since the only option provided to me is disconnect the device. Please help me retrieve the my open tabs from my old phone

تمام جوابات (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

History and open tabs aren't kept indefinitely and expire unlike bookmarks. There is also a limit for history and open tabs. You waited too long and this data isn't on the Sync server anymore. If you had bookmarked all tabs at that time or otherwise saved the tabs on a desktop device then you could have had them back.