Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox repeatedly crashing

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Paul

wlmeck
wlmeck
more options

I have a Samsung S4 phone. Yes, I know it's old, but I plan to use it until it doesn't work anymore. Firefox keeps crashing on my phone. I hop u aren't going to say that the newest version won't work properly on my phone. I already deinstalled the app and reinstalled it. Anything else I can do? I'm on a fixed income and I can't discard a phone that works properly for this reason. Thanks, WMeck

I have a Samsung S4 phone. Yes, I know it's old, but I plan to use it until it doesn't work anymore. Firefox keeps crashing on my phone. I hop u aren't going to say that the newest version won't work properly on my phone. I already deinstalled the app and reinstalled it. Anything else I can do? I'm on a fixed income and I can't discard a phone that works properly for this reason. Thanks, WMeck

تمام جوابات (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I think I should be able to help.

Open the Android settings app and select Applications. Find Firefox and clear the cache (do not clear data).

You also want to do this for other apps on your device and maybe uninstall those that you do not use.

This will all help Firefox for Android run better on your device.