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Thunderbird 78.7.1 (64-bit) constant crashing when Nvidia SLI is enabled @ nvwgf2umx.dll | VirtualQuery. SOLVED: by disabling hardware acceleration

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
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  • آخری جواب بذریعہ bacchio

bacchio
bacchio
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Hi, when the SLI on my Nvidia GeForce GTX 970M is enabled, Thunderbird crashes immediately upon start. I also tried a few previous Thunderbird versions: same behaviour. When SLI is disabled, Thunderbird works correctly.

System: Windows 8.1, 64 bit Thunderbird version: 78.7.1 (64-bit) with hardware acceleration enabled Nvidia driver: 445.87

The following are the latest Crash IDs: bp-a76d524c-6f10-4a1c-8414-157350210208 bp-2b6cdacf-0979-49b6-a594-613850210208 bp-d10ae16a-8b90-4ecf-8304-ebdd80210208

Thanks for your attention

Hi, when the SLI on my Nvidia GeForce GTX 970M is enabled, Thunderbird crashes immediately upon start. I also tried a few previous Thunderbird versions: same behaviour. When SLI is disabled, Thunderbird works correctly. System: Windows 8.1, 64 bit Thunderbird version: 78.7.1 (64-bit) with hardware acceleration enabled Nvidia driver: 445.87 The following are the latest Crash IDs: bp-a76d524c-6f10-4a1c-8414-157350210208 bp-2b6cdacf-0979-49b6-a594-613850210208 bp-d10ae16a-8b90-4ecf-8304-ebdd80210208 Thanks for your attention

Wayne Mery کی جانب سے میں ترمیمکی گئ

منتخب شدہ حل

If it doesn't crash when HWA is disabled, then that's the best we can do at the moment.

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تمام جوابات (2)

Wayne Mery
Wayne Mery
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منتخب شدہ حل

If it doesn't crash when HWA is disabled, then that's the best we can do at the moment.

bacchio
bacchio سوال کا مالک
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Dear Wayne, thank you very much for the quick reply. I confirm that Thunderbird does not crash when HWA is disabled with SLI enabled. So, disabling HWA on Thunderbird solves the problem Again, thanks Corrado