Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

had to deinstall firefox and re install, the sync restore nothing ?

work31
work31
more options

I had to de install firefox and re install the sync bring no data ?


I also had to reset password after the re install

I had to de install firefox and re install the sync bring no data ? I also had to reset password after the re install

تمام جوابات (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

work31 said
I also had to reset password after the re install

If you reset the password without providing your recovery key, unfortunately that flushes the data in the account.

But usually removing Firefox (trashing the app) doesn't remove all your data. Or maybe you had a choice to save/remove your data from your Mac?

Do you have Time Machine backups?