تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Inporter does not work. Now what?

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 4 دیکھیں
  • آخری جواب بذریعہ david

more options

I downloaded Thunderbird to a new computer. I put the drive of the OLD computer into an USB drive and plugged it into the new computer. I can browse from the new computer to the OLD drive appdata/roaming/thunderbird without any problem. I launch Thunderbird and created a profile because as far as I know you can't do anything else until a profile has been created.

I launch the importer. I select Thunderbird profile, click next and select the path to the OLD drive where the profile lives. It fails and says something about an error log I can't find.

Take two: I copy the profile folder from the OLD drive to the new computer's desktop. I choose Thunderbird import and I select to use a different folder. I point it to the folders on the NEW computer desktop, and it fails with the same error.

It shouldn't be this difficult. I am pretty sure I am doing something wrong, and if so I need someone to please tell me what. I have time sensitive information in my Thunderbird email. Maybe someone has a "step-by-step" procedure for doing this and can explain it to me like I am 5 years old, I would appreciate it.

Thanks, Peeps

I downloaded Thunderbird to a new computer. I put the drive of the OLD computer into an USB drive and plugged it into the new computer. I can browse from the new computer to the OLD drive appdata/roaming/thunderbird without any problem. I launch Thunderbird and created a profile because as far as I know you can't do anything else until a profile has been created. I launch the importer. I select Thunderbird profile, click next and select the path to the OLD drive where the profile lives. It fails and says something about an error log I can't find. Take two: I copy the profile folder from the OLD drive to the new computer's desktop. I choose Thunderbird import and I select to use a different folder. I point it to the folders on the NEW computer desktop, and it fails with the same error. It shouldn't be this difficult. I am pretty sure I am doing something wrong, and if so I need someone to please tell me what. I have time sensitive information in my Thunderbird email. Maybe someone has a "step-by-step" procedure for doing this and can explain it to me like I am 5 years old, I would appreciate it. Thanks, Peeps

تمام جوابات (1)

more options

- exit thunderbird on new pc - copy the thunderbird folder from the ....appdata\roaming\ folder from old PC and paste into c:\users\<yourid>\appdata\roaming to overwrite the exiting thunderbird folder. - restart thunerbird