Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Cant send or receive emails from gmail on TB

  • 3 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 11 دیکھیں
  • آخری جواب بذریعہ christ1

Jasmine Henry
Jasmine Henry
more options

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.

When I try to get my emails from gmail, message says there is error with certificate - see snip. I click on "confirm security exception" but it doesn't help. Still no emails. This has only just started in the last week or so. Originally emails would come through after accepting the certificate but now no emails can be sent or received. Help appreciated.
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (3)

christ1
christ1
  • Top 25 Contributor
more options

Please press the 'Get Certificate' button, then 'View', and post a screenshot of the certificate details. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Also, what is your anti-virus software?

christ1 کی جانب سے میں ترمیمکی گئ

Jasmine Henry
Jasmine Henry سوال کا مالک
more options

Hi Certificate is below, I couldnt fit on one screen so therefore two snips. Thanks!! I have Norton.

christ1
christ1
  • Top 25 Contributor
more options

The problem is Norton trying to intercept your secure connection to the server. See https://support.mozilla.org/en-US/questions/1448251 which is the same issue.