تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Fire Fox not compatible with updated PG&E website

  • 6 جواب دیں
  • 9 میں یہ مسئلہ ہے
  • آخری جواب بذریعہ tjf

more options

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

تمام جوابات (6)

more options

Try to install this extension and turn it on for chrome-only websites: Chrome mask

مددگار؟

more options

I installed Chrome Mask as suggested, then turned it one, went to www.pge.com/, clicked the Sign In button, which took me to https://m.pge.com/, accepted strictly necessary cookies, and then a blank screen. With Edge and Chrome, the next page is the actual sign-in screen. I verified the Chrome Mask was one, but evidently it is not working as expected. Running Firebox 129.0.2 on Windows 10 64-bit host.

مددگار؟

more options

You can check the Web Console for relevant-looking messages.

مددگار؟

more options

The blank screen described above is the symptom with or without Chrome Mask, it seems, I haven't attempted Chrome Mask. I do experience the blank screen.

The PGE site has complained that FireFox is unsupported for at least a year, however, one could log in and pay bills. PGE announced a website update recently and now the blank screen presents rather than the sign in dialog.

This is a big deal right FireFox shouldn't allow itself to be locked out?

مددگار؟

more options

مددگار؟

more options

It seems like they've decided to just give a middle finger to people using Firefox now. Straight up "unsupported" dialog on main loading page with no way to X out of it even though the site loaded fine, albeit with the warnings, days prior.

tjf کی جانب سے میں ترمیمکی گئ

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.