تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox asks (twice) to save and close tabs, on new open windows without tabs, when i close them.

  • 4 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 8 دیکھیں
  • آخری جواب بذریعہ Pr3t3nd3r

more options

About one month ago, i started to receive a message box from firefox, asking if i wanted to save and close tabs, on newly open windows (and pop-ups) without any tabs open on them. And everytime i close the windows without tabs, firefox asks it twice... I did not made any changes, so i don't know why it started doing this.

About one month ago, i started to receive a message box from firefox, asking if i wanted to save and close tabs, on newly open windows (and pop-ups) without any tabs open on them. And everytime i close the windows without tabs, firefox asks it twice... I did not made any changes, so i don't know why it started doing this.

تمام جوابات (4)

more options

I have started a chat with firefox support, and while it was that new window opened (from the chat), this problem didn't occurred, and i thought it was solved... :\

more options

With two open windows, it does not happen. I was advised, to close the add-ons, one by one, to see if one of them is doing this.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
more options

The add-on causing this situation was:

HTML5 Extension for Windows Media Player Plug-in 1.0

Disabling it, will solve the problem. Thanks!