Firefox crashes
I had firefox 6.02. It started crashing on my desktop several days ago after the update. It started crashing on my laptop yesterday, a few days after the update. I have Windows XP on my desktop and Windows 7 on my laptop. Both are HP. I upgraded to the 7.0 beta today but it is still crashing on both computers. The crashes are happening every few minutes. McAfee has not found anything. Please help. I am ready to switch to chrome.
Application Basics
Name Firefox
Version 7.0
User Agent Mozilla/5.0 (Windows NT 5.1; rv:7.0) Gecko/20100101 Firefox/7.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Better Facebook! 5.911 true betterfacebook@mattkruse.com
Download Statusbar 0.9.8 true {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
DownloadHelper 4.9.5 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d}
Feedback 1.1.2 true testpilot@labs.mozilla.com
Greasemonkey 0.9.11 true {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
Java Quick Starter 1.0 true jqs@sun.com
McAfee SiteAdvisor 3.4.0 true {4ED1F68A-5463-4931-9384-8FFF5ED91D92}
RealPlayer Browser Record Plugin 14.0.3 true {ABDE892B-13A8-4d1b-88E6-365A6E755758}
Java Console 6.0.22 false {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
Java Console 6.0.23 false {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
Java Console 6.0.24 false {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
Java Console 6.0.26 false {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
Microsoft .NET Framework Assistant 1.2.1 false {20a82645-c095-46ed-80e3-08825760534b}
Yahoo! Toolbar 2.3.11.20110727115843 false {635abd67-4fe9-1b23-4f01-e679fa7484c1}
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.centurylink.net/
browser.startup.homepage_override.buildID 20110908135051
browser.startup.homepage_override.mstone rv:7.0
extensions.lastAppVersion 7.0
general.useragent.extra.microsoftdotnet ( .NET CLR 3.5.30729)
gfx.blacklist.layers.direct3d9 2
keyword.URL http://search.yahoo.com/search?fr=mcafee&p=
network.cookie.prefsMigrated true
network.http.proxy.version 1.0
places.database.lastMaintenance 1315870617
places.history.expiration.transient_current_max_pages 20100
places.last_vacuum 1297306180
print.print_printer HP Photosmart 2570 series
print.printer_HP_Photosmart_2570_series.print_bgcolor false
print.printer_HP_Photosmart_2570_series.print_bgimages false
print.printer_HP_Photosmart_2570_series.print_command
print.printer_HP_Photosmart_2570_series.print_downloadfonts false
print.printer_HP_Photosmart_2570_series.print_edge_bottom 0
print.printer_HP_Photosmart_2570_series.print_edge_left 0
print.printer_HP_Photosmart_2570_series.print_edge_right 0
print.printer_HP_Photosmart_2570_series.print_edge_top 0
print.printer_HP_Photosmart_2570_series.print_evenpages true
print.printer_HP_Photosmart_2570_series.print_footercenter
print.printer_HP_Photosmart_2570_series.print_footerleft &PT
print.printer_HP_Photosmart_2570_series.print_footerright &D
print.printer_HP_Photosmart_2570_series.print_headercenter
print.printer_HP_Photosmart_2570_series.print_headerleft &T
print.printer_HP_Photosmart_2570_series.print_headerright &U
print.printer_HP_Photosmart_2570_series.print_in_color true
print.printer_HP_Photosmart_2570_series.print_margin_bottom 0.5
print.printer_HP_Photosmart_2570_series.print_margin_left 0.5
print.printer_HP_Photosmart_2570_series.print_margin_right 0.5
print.printer_HP_Photosmart_2570_series.print_margin_top 0.5
print.printer_HP_Photosmart_2570_series.print_oddpages true
print.printer_HP_Photosmart_2570_series.print_orientation 0
print.printer_HP_Photosmart_2570_series.print_page_delay 50
print.printer_HP_Photosmart_2570_series.print_pagedelay 500
print.printer_HP_Photosmart_2570_series.print_paper_data 1
print.printer_HP_Photosmart_2570_series.print_paper_height 11.00
print.printer_HP_Photosmart_2570_series.print_paper_size_type 0
print.printer_HP_Photosmart_2570_series.print_paper_size_unit 0
print.printer_HP_Photosmart_2570_series.print_paper_width 8.50
print.printer_HP_Photosmart_2570_series.print_reversed false
print.printer_HP_Photosmart_2570_series.print_scaling 1.00
print.printer_HP_Photosmart_2570_series.print_shrink_to_fit true
print.printer_HP_Photosmart_2570_series.print_to_file false
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_bottom 0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_left 0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_right 0
print.printer_HP_Photosmart_2570_series.print_unwriteable_margin_top 0
privacy.cpd.cache false
privacy.cpd.cookies false
privacy.cpd.formdata false
privacy.cpd.sessions false
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.enable_ssl2 true
security.warn_viewing_mixed false
Graphics
Adapter Description NVIDIA GeForce 6150 LE
Vendor ID 10de
Device ID 0241
Adapter RAM Unknown
Adapter Drivers nv4_disp
Driver Version 8.2.0.5
Driver Date 1-24-2006
WebGL Renderer Google Inc. -- ANGLE -- OpenGL ES 2.0 (ANGLE 0.0.0.686)
GPU Accelerated Windows 0/1. Blocked for your graphics driver version.
تمام جوابات (8)
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.
bp-128200f1-4323-4e29-8ef4-addf721109159/15/20116:26 PMbp-9b481be5-4e33-4952-8e54-caf0121109159/15/20116:18 PMbp-74f9928a-d007-467c-b7af-d956421109159/15/20116:08 PMbp-70e391ed-04f3-48cb-9d01-6731e21109159/15/20115:58 PMbp-e34f8cb6-2f7f-4f98-b8ad-a432e21109159/15/20114:47 PMbp-bcb4ebee-b3e3-4daf-ab58-9695321109159/15/20114:34 PMbp-0ea6c0b0-8dc6-4f75-a1cb-2c7c421109149/14/20117:00 PMbp-5b7fbfee-2ca6-4fd8-b574-dc17821109149/14/20116:50 PMbp-3d3a7635-1645-4a67-bbde-a4d9021109149/14/20115:34 PMbp-ae6d4c8a-0f97-449d-8b01-4af2d21109149/14/20115:24 PMbp-7c4916a6-f4f0-468f-b3ad-530ea21109129/12/20116:30 PMbp-3aa4dc12-4776-41e7-91fb-1a69321109119/11/20112:06 AMbp-a1fb685f-55c2-49d5-aa02-9e26b21109099/9/20119:17 PMbp-9bd12895-190c-475a-9fd0-1be6e21109099/9/20115:33 PMbp-6b8e7c66-b059-457b-8147-78e0c21109049/4/20118:53 PM
The above crashes are from my desk top. I will post the crashes for my laptop when I can get on it.
Here are the crash reports for my laptop. I have not used it very much today. It has crashed two times so far today.
bp-1983b827-804f-4646-abd3-43f7521109159/15/20114:17 PM bp-82e2826e-d6db-49c8-8b82-3d3ce21109149/15/201112:10 AM bp-a0fad172-0cab-411b-8ada-1805021109149/14/20118:22 PM bp-94615fad-3a90-419d-970e-29e9f21109149/14/20117:10 PM bp-f2652bf3-3fad-4386-850a-0cf8521109149/14/20116:59 PM bp-5d7438d6-774d-4e51-9e4f-5420f21109149/14/20115:58 PM bp-f9531592-4351-4893-b22f-144d121109149/14/20114:07 PM bp-4332c0ec-776a-4fd5-87e8-6907821109139/14/201112:51 AM bp-0c912767-5ca4-40ac-af0a-932e121109139/14/201112:34 AM bp-39efd225-24b5-4a85-8004-0f51e21109139/13/201110:54 PM bp-22a05136-adfd-43a3-bbc9-53c4721109139/13/201110:09 PM bp-1148f8f0-f1f9-4dac-8dae-e776721109139/13/20118:20 PM bp-2690dfa0-5564-4ddb-80d6-908e021109139/13/20117:46 PM bp-b12558e7-f1d7-4319-a188-98b1021109139/13/20114:07 PM bp-30348b7d-f1a6-444f-b3bc-90cab21109089/8/201111:57 PM
cor-el کی جانب سے
Can anyone help me with this?
You are using betterfacebook add-on. Some users have reported that this software causes a lot of crashes. Maybe you should try to disable it and see if that helps. sample crashreport
Thanks. I have disabled it on my laptop to see if the crashes will stop. I wasn't having any problems with it until firefox updated to 6.0.2. I guess something with it is not compatible now.