Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

plugins are enabled and still showing as disabled in the "troubleshooting information" page

  • 1 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 7 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

as explained in the question itself...all my plugins are enabled however in the "troubleshooting page" its showing as "false" under the "enabled" section of the "Extensions" topic. this in turn i believe is not allowing me to view any online streaming videos which require adobe flash or shockwave player. Also i am not able to install any of the versions of the adobe flash player. Whenever i try the installation shows timeout at 7% and interrupts! Please kindly help!!

as explained in the question itself...all my plugins are enabled however in the "troubleshooting page" its showing as "false" under the "enabled" section of the "Extensions" topic. this in turn i believe is not allowing me to view any online streaming videos which require adobe flash or shockwave player. Also i am not able to install any of the versions of the adobe flash player. Whenever i try the installation shows timeout at 7% and interrupts! Please kindly help!!

تمام جوابات (1)

more options

You only see extension on the Help > Troubleshooting Information page.

Your system details list shows that you have an old Shockwave Flash 10.0 r45 version that you need to remove (uninstall).

See:

You can find the 32 bit version of the Flash Player installer for a 32 bit Firefox version here (scroll down to Flash Player (32 bit)):