Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox beta 18 "not responding" every time I load a page. This didn't occur as much with FF3.5.4.

  • 2 جواب دیں
  • 6 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ unimpressed

more options

I have tried various upgrades/updates of Firefox (4 and above). I currently have Firebox beta 18. EVERY TIME I load a page, the browser will always hang and I get "Not Responding" in the status bar. The hang time is usually more than a few minutes or I'd have to end the program through the task manager. Sometimes after the freeze, I'll get a "warning: script was unresponsive" popup and then it will freeze again (I can't even press 'stop script' or 'continue') because the popup is "not responding".

I don't seem to have this problem with FF3.5.4 (only this version has deemed compatible) however I can't view flash plugins/media or certain features of a webpage because it's not updated. Therefore I would not like to downgrade back to 3.5.4 because there's no point if I can't view half the things on a page..

I have tried various upgrades/updates of Firefox (4 and above). I currently have Firebox beta 18. EVERY TIME I load a page, the browser will always hang and I get "Not Responding" in the status bar. The hang time is usually more than a few minutes or I'd have to end the program through the task manager. Sometimes after the freeze, I'll get a "warning: script was unresponsive" popup and then it will freeze again (I can't even press 'stop script' or 'continue') because the popup is "not responding". I don't seem to have this problem with FF3.5.4 (only this version has deemed compatible) however I can't view flash plugins/media or certain features of a webpage because it's not updated. Therefore I would not like to downgrade back to 3.5.4 because there's no point if I can't view half the things on a page..

منتخب شدہ حل

If you've updated from a version as ancient as 3.5.4, then you run the risk of encountering problems. You should start with a fresh profile to ensure old preferences, data files and changes made by extensions are not interfering.

First, create a backup copy of your profile folder, just to be safe.

Then use the Reset Firefox feature.


If the problem persists, see the following article.

Do not reinstall old versions of Firefox. They contain security vulnerabilities and shouldn't be used. Very old versions might also be unable to handle data files in your profile folder in their new formats, which can lead to all sorts of problems. And lastly, many websites require a modern browser to work properly.

اس جواب کو سیاق و سباق میں پڑھیں 👍 1

تمام جوابات (2)

more options

منتخب شدہ حل

If you've updated from a version as ancient as 3.5.4, then you run the risk of encountering problems. You should start with a fresh profile to ensure old preferences, data files and changes made by extensions are not interfering.

First, create a backup copy of your profile folder, just to be safe.

Then use the Reset Firefox feature.


If the problem persists, see the following article.

Do not reinstall old versions of Firefox. They contain security vulnerabilities and shouldn't be used. Very old versions might also be unable to handle data files in your profile folder in their new formats, which can lead to all sorts of problems. And lastly, many websites require a modern browser to work properly.

more options

Thank you for the suggestion! Resetting ff worked for me.