after updating to FireFox 20.0 The address bar and the search bar are not responsive. I've tried restarting the computer and reseting FF back to its default sta
after updating to FireFox 20.0 The address bar and the search bar are not responsive. I've tried restarting the computer and reseting FF back to its default state, neither worked.
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I did not have this problem when updating on Windows 7 Home Premium 64bit or Windows 7 Professional 32bit, but I did have this problem on 2 Windows 2008R2 terminal servers in my cloud hosted environment. I upgraded those servers last night and all users in the office are complaining. I've tried resetting firefox, clearing all history, deleting my profile and creating a new one and starting Firefox in safe mode. Nothing has worked. The only other thing I can think of to try is to uninstall Firefox and install a fresh copy, but I can't do that until after business hours. Troubleshooting steps in the past suggest going to about:config as a first step, but I can't because the location bar (address bar) doesn't work. I even tried creating a simple html page with a link to about:config, but that doesn't work either.
Thank you for your comments. We had to roll back to 19.0.2.
Mozilla is working on it.