Try to following in Firefox:

1. Go to about:config
2. Find the app.update.auto string
3. Change the value to false

Please report back soon.

I had already made that change. I really don't want to have to use Internet Explorer or have to continuously install Firefox 22. Maybe this needs to be reported to Mozilla to let them know that they are overriding settings and forcing the installation of updates.

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

• Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

• At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
• Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

Please be advised that I just reinstalled V 22. Hopefully, it doesn't screw up what it is you're looking for. The file exceeds the limit for content on this forum. Let me know what can be deleted and I will submit it.

I have removed my printer information to shorten the file.

 Application Basics

       Name
       Firefox

       Version
       22.0

       User Agent
       Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0

       Build Configuration

         about:buildconfig

 Extensions

       Name

       Version

       Enabled

       ID

       Microsoft .NET Framework Assistant
       0.0.0
       true
       {20a82645-c095-46ed-80e3-08825760534b}

       Amazon Browser Apps
       3.0.20121129
       false
       abb@amazon.com

       DVDVideoSoft YouTube MP3 and Video Download
       4.2.1.9
       false
       {ACAA314B-EEBA-48e4-AD47-84E31C44796C}

       RealDownloader
       1.3.1
       false
       {DAC3F861-B30D-40dd-9166-F4E75327FAC7}

       Skype Click to Call
       6.11.0.13348
       false
       {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

       Test Pilot
       1.2.2
       false
       testpilot@labs.mozilla.com

 Important Modified Preferences

     Name

     Value

       accessibility.typeaheadfind.flashBar
       0

       browser.cache.disk.capacity
       1048576

       browser.cache.disk.smart_size.enabled
       false

       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size_cached_value
       1048576

       browser.history_expire_days.mirror
       180

       browser.places.importBookmarksHTML
       false

       browser.places.smartBookmarksVersion
       4

       browser.search.update
       false

       browser.search.useDBForOrder
       false

       browser.startup.homepage
       http://www.ighome.com/?t=64267

       browser.startup.homepage_override.buildID
       20130618035212

       browser.startup.homepage_override.mstone
       22.0

       browser.tabs.warnOnClose
       false

       dom.disable_open_during_load
       false

       dom.ipc.plugins.enabled.npmywebs.dll
       false

       dom.mozApps.used
       true

       dom.w3c_touch_events.expose
       false

       extensions.lastAppVersion
       22.0

       font.internaluseonly.changed
       true

       gfx.blacklist.suggested-driver-version
       10.6

       network.cookie.lifetimePolicy
       2

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1378564342

       places.history.expiration.transient_current_max_pages
       53646

       places.history.expiration.transient_optimal_database_size
       85832990

       places.last_vacuum
       1373218028

       plugin.disable_full_page_plugin_for_types
       application/pdf

       plugin.importedState
       true

       plugin.state.java
       2

       plugin.state.np32dsw
       0

       plugin.state.npamazonmp3downloaderplugin
       0

       plugin.state.npdeployjava
       0

       plugin.state.npdlplugin
       0

       plugin.state.npdrmv
       0

       plugin.state.npdsplay
       0

       plugin.state.npfunweb
       0

       plugin.state.npgcplugin
       0

       plugin.state.npgoogleupdate
       0

       plugin.state.npmozcouponprinter
       0

       plugin.state.npoff
       0

       plugin.state.nppdf
       2

       plugin.state.nppl
       0

       plugin.state.npqtplugin
       0

       plugin.state.nprndlchromebrowserrecordext
       0

       plugin.state.nprndlhtml5videoshim
       0

       plugin.state.nprndlpepperflashvideoshim
       0

       plugin.state.nprpplugin
       0

       plugin.state.npwmsdrm
       0

       plugin.state.npwpf
       0

       print.print_printer
       WorkForce 520(Network)

       privacy.clearOnShutdown.cookies
       false

       privacy.clearOnShutdown.downloads
       false

       privacy.clearOnShutdown.formdata
       false

       privacy.clearOnShutdown.history
       false

       privacy.cpd.downloads
       false

       privacy.cpd.formdata
       false

       privacy.cpd.history
       false

       privacy.cpd.sessions
       false

       privacy.donottrackheader.enabled
       true

       privacy.sanitize.migrateFx3Prefs
       true

       privacy.sanitize.promptOnSanitize
       false

       privacy.sanitize.sanitizeOnShutdown
       true

       privacy.sanitize.timeSpan
       0

       security.warn_viewing_mixed
       false

       storage.vacuum.last.index
       1

       storage.vacuum.last.places.sqlite
       1378318428

   user.js Preferences

   Your profile folder contains a

     user.js file, which includes preferences that were not created by Firefox.

 Graphics

       Adapter Description
       ATI Radeon HD 2400 XT

       Adapter Drivers
       ati2dvag

       Adapter RAM
       Unknown

       Device ID
       0x94c1

       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

       DirectWrite Enabled
       false (0.0.0.0)

       Driver Date
       3-24-2008

       Driver Version
       8.471.5.0

       GPU #2 Active
       false

       GPU Accelerated Windows
       0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

       Vendor ID
       0x1002

       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

       AzureCanvasBackend
       skia

       AzureContentBackend
       none

       AzureFallbackCanvasBackend
       cairo

 JavaScript

       Incremental GC
       true

 Accessibility

       Activated
       false

       Prevent Accessibility
       0

 Library Versions

       Expected minimum version

       Version in use

       NSPR
       4.9.6
       4.9.6

       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC

       NSSUTIL
       3.14.3.0
       3.14.3.0

That is weird? If you followed the steps above, the details should report just fine.

All I need is a list of all installed extensions, and modified preferences.

For future reference, installing the SUMO Troubleshooter add-on, will post all browser information automatically for you.

Extensions

Microsoft .NET Framework Assistant0.0.0true{20a82645-c095-46ed-80e3-08825760534b} Amazon Browser Apps3.0.20121129falseabb@amazon.com VDVideoSoft YouTube MP3 and Video Download4.2.1.9false{ACAA314B-EEBA-48e4-AD47-84E31C44796C} RealDownloader1.3.1false{DAC3F861-B30D-40dd-9166-F4E75327FAC7} Skype Click to Call6.11.0.13348false{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}Test Pilot1.2.2falsetestpilot@labs.mozilla.com

Everything you posted above looks fine.

Some anti-virus programs will update programs automatically. Do you have a setting like that on your current anti-virus program?

I use AVG 2013 and I don't believe there is that option. At least, I'm not seeing it. It kind of sounds like you're stumped as well.

I actually am stumped, but I think that I can figure it out.

I remember someone else on the forum had an identical issue.
I will try to find the page.

Take your time. I'm hitting the shower for bed. I'll check back in tomorrow morning. Thanks for all your help.

Try the following:

1. Go to about:config
2. Find the string app.update.channel
3. Change the value to 0
4. Find the string app.update.enabled
5. Change the value to false

If this doesn't work, change the app.update.channel value back to release and the app.update.enabled value back to true.

    Your profile folder contains a

     user.js file, which includes preferences that were not created by Firefox.

What's in that user.js file?

app.update.auto doesn't appear in your list of important modified preferences, not sure if that isn't considered "important" or not.

IMO, app.update.enabled needs to be set to false to turn off Firefox program updates. The other app.update. ... should be left at their default value - they don't have a direct effect on turning off Firefox program updates.

It worked. No more Firefox 23 until I say so. Thank you for all the time and energy you expended on this issue. Computer Whiz, you're a charm!

the-edmeister, Computer Whiz had already solved the problem. I didn't need to work with yours. Sorry.

When you want to update Firefox, you may need to change the app.update.channel value to release.

Most likely your LMS trips the mixed active content blocker in Firefox 23, suppressing insecure content in secure pages and displaying a shield icon in the address bar to the left of the URL. This article describes that feature in more detail: Mixed content blocking in Firefox

You can disable that feature until the school gets its security act together. Well, actually, you'll have to disable it after the upgrade, since it wasn't turned on in Firefox 22.

This is not a site-specific setting, it's global. Hopefully in the future there will be a way to only disable it for particular sites.

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste mixed and pause while the list is filtered

(3) Double-click the security.mixed_content.block_active_content to toggle its value from true (default value) to false.

You probably need to reload any already loaded page to get the missing content.

Assuming that works, please pass it on to your school so they can get the word out. If there is some other problem, it would be helpful to know what it is.