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On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

تلاش سپورٹ

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مزید سیکھیں

Will not download files

  • 2 جواب دیں
  • 4 میں یہ مسئلہ ہے
  • 2 دیکھیں
  • آخری جواب بذریعہ cor-el

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I click on a file (in the GoDaddy file manager) and select download, it asks where to put the files, I select a folder and nothing happens. No error, just nothing. I do the same thing in Chrome and it downloads without a problem.

I click on a file (in the GoDaddy file manager) and select download, it asks where to put the files, I select a folder and nothing happens. No error, just nothing. I do the same thing in Chrome and it downloads without a problem.

منتخب شدہ حل

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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تمام جوابات (2)

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منتخب شدہ حل

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.