Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

How can I access Hotmail.com without being directed to Outlook (it's OK in Internet Explorer and Google Chrome)?

more options

Firefox automatically sends me to Outlook when I try to get to Hotmail.com. I have a Hotmail email address and cannot access it. Works OK with Internet Explorer and Google Chrome.

Firefox automatically sends me to Outlook when I try to get to Hotmail.com. I have a Hotmail email address and cannot access it. Works OK with Internet Explorer and Google Chrome.

Giải pháp được chọn

This could be a problem with a cookie or a saved login:

  • As long as you have a cookie keeping you logged in to account #1, Outlook won't show the login screen and let you sign into account #2 until you sign out under account #1.
  • If you had Firefox save your login for account #1, then you might not be able to access the login screen and sign in with account #2. To clear a saved login, you can use the Security panel of the Options dialog here:
    • "3-bar" menu button (or Tools menu) > Security > Saved Passwords

If you need to access two accounts on one website simultaneously, you might be able to use a regular browsing window for one and a private browsing window for the other. In a private window, Firefox won't use your cookies from the regular window. To open a private window, you can use the menu or press Ctrl+Shift+p.

Đọc câu trả lời này trong ngữ cảnh 👍 4

Tất cả các câu trả lời (3)

more options

from Wikipedia: In 2013, Hotmail was replaced with Outlook.com, which features Microsoft's Metro design language, and closely mimics the interface of Microsoft Outlook.

more options

Yes I know about the change to Outlook. My problem is that I have a Hotmail email and an Outlook email. Firefox doesn't allow me to get my Hotmail email.

more options

Giải pháp được chọn

This could be a problem with a cookie or a saved login:

  • As long as you have a cookie keeping you logged in to account #1, Outlook won't show the login screen and let you sign into account #2 until you sign out under account #1.
  • If you had Firefox save your login for account #1, then you might not be able to access the login screen and sign in with account #2. To clear a saved login, you can use the Security panel of the Options dialog here:
    • "3-bar" menu button (or Tools menu) > Security > Saved Passwords

If you need to access two accounts on one website simultaneously, you might be able to use a regular browsing window for one and a private browsing window for the other. In a private window, Firefox won't use your cookies from the regular window. To open a private window, you can use the menu or press Ctrl+Shift+p.