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Suddenly I can't send email

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josiem
josiem
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Hi! My emails have been working fine for a long time now. But for the past week I have stages throughout the day when I can not send emails, it shows a pop up saying connecting to smtp.mummysocial.com then I have a pop up saying 'The message could not be sent because the connection to Outgoing server SMTp timed out'. After a few hours they will start working again. Any ideas?? Many thanks!

Hi! My emails have been working fine for a long time now. But for the past week I have stages throughout the day when I can not send emails, it shows a pop up saying connecting to smtp.mummysocial.com then I have a pop up saying 'The message could not be sent because the connection to Outgoing server SMTp timed out'. After a few hours they will start working again. Any ideas?? Many thanks!

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Matt
Matt
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The usual issue is an anti virus program trying to scan outgoing mail and doing it very badly.