Sorry to hear bit It is not up to us to backup your files. Yes if feel the need to move to another browser we will be sorry to see go. The latest version of Firefox is 56.0.1 Help --> About to check as shows here you are running ver 56. Try https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data and https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks if you another device with your bookmarks https://support.mozilla.org/en-US/kb/import-bookmarks-html-file Please try the above Could yo also please get the Adobe Flash Uninstaller from here https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html as info sent with your issue shows Shockwave Flash 14.0 r0 Installed it can cause issues also a security risk, It will also uninstall Shockwave Flash 27.0 r0 You can get the new version released Yesterday here : https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> Please let us know if this solved your issue or if need further assistance.

Hi dmikekowalski ! Would you please take a look at the article : [https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks Recover lost or missing Bookmarks]