Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

unexpected error with sync when trying to sign in

  • 3 trả lời
  • 8 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Jacceh

more options

Hi,

I've recently formatted my windows and tried to sign into firefox sync where all my bookmarks are saved and I keep encountering the "unexpected error" message. I've tried signing in on my phone and still get the same problem - I've also tried all the troubleshooting that was suggested in the forums and haven't found anything. I then tried to reset my password or even create a new account and I still get the same error.

The cloud service is also up and working.

Thanks in advance.

Hi, I've recently formatted my windows and tried to sign into firefox sync where all my bookmarks are saved and I keep encountering the "unexpected error" message. I've tried signing in on my phone and still get the same problem - I've also tried all the troubleshooting that was suggested in the forums and haven't found anything. I then tried to reset my password or even create a new account and I still get the same error. The cloud service is also up and working. Thanks in advance.

Giải pháp được chọn

Thanks for getting back to me, I was able to successfully login last night after waiting it out.

Cheers.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Hi,

Many users are reporting this the past few hours.

I will forward this to an Administrator - but please bear in mind that we're dealing with different time zones.

more options

Hi there,

Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!

more options

Giải pháp được chọn

Thanks for getting back to me, I was able to successfully login last night after waiting it out.

Cheers.