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Account received from is different that account sent from

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  • Trả lời mới nhất được viết bởi sfhowes

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Please, I need help. Bear with me while I describe the problem.

Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer.

Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>.

This has been going on since the latter part of last year.

Please, I need help. Bear with me while I describe the problem. Let's say I have two email accounts set up, user1 and user2. Each one has been set up for quite some time and both have worked as expected for years. If I send an email from user1 a copy of the message drops in the sent folder of user1 and the reply comes back to user1, and if I send an email from user2 a copy of the message drops in the sent folder of user2 and the reply comes back to user2. Not any longer. Now, if I send an email from user1, a copy of the message drops in the sent folder of user1 and the copy clearly says it was sent from user1's email. However, the reply comes back to user2's email inbox. The source of the message clearly shows it was sent TO: user2, Delivered-To: user2, Received: from line says it is for <user2>. This has been going on since the latter part of last year.

Tất cả các câu trả lời (7)

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Do you have separate smtp servers for each account, and are the accounts pointing to the correct servers?

https://support.mozilla.org/en-US/questions/1350593

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The Gmail server information was set years ago according to their instructions and have worked for years. I've made no changes to that information for any of my accounts, and this is the only account that exhibits this behavior.

MORE INFORMATION: I'm discovering when I go to Account Settings>Outgoing Server>Edit SMTP server, if I edit the user name under Security and Authentification then the edited name is copied into several but not all of the other accounts.

Được chỉnh sửa bởi rdbrown58 vào

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That proves Sfhowes' assumption. That perception appears when each account does not have a unique server.

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I don't understand how that applies. Gmail accounts all use the same outgoing server information with the exception of the user name.

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You must have as many smtp servers as you have accounts: smtp1, smtp2, ...., all with the same settings - smtp.gmail.com, 465, SSL/TLS, OAuth2 - except different User Names (email address). Then, point account1 to smtp1, account2 to smtp2,..., as explained in the link in my first reply. Remove the entries from Saved Passwords in Settings, restart TB, enter the account password for each account in the OAuth2 window.

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This doesn't explain how the (basically) reply-to address can be different than it should be WHEN NO CHANGES HAVE BEEN MADE TO SETTINGS.

Do you understand what I'm saying now?

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Check your accounts and make sure they are set up as in the link in my first reply. Also, check you don't have any entries in the Reply-to Address fields in Account Settings.

Even if you haven't made any changes, doesn't mean the mail provider hasn't made changes, or it might have started to enforce certain rules.

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