Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Message count is one more than the number of messages actually displayed

  • 3 trả lời
  • 0 gặp vấn đề này
  • 11 lượt xem
  • Trả lời mới nhất được viết bởi flshope

more options

Thunderbird is showing a message count as one more than number actually displayed in the inbox. This is occurring for only one of four email accounts. I did search the forum but didn't turn up anything similar. I tried clearing the startup cache under Troubleshooting Information. I also restarted Thunderbird several times. If I select all messages in the inbox, the selected number is always one less than the total count. I tried deleting 3000 messages from the Trash file followed by Thunderbird restart. A daily machine cold restart has not changed the situation. I always empty the inbox before powering off for the night, but after all messages are deleted, the message count still shows 1. I have noticed the problem for about the last week.

The message count discrepancy doesn't seem to be causing any other problems. I just worry about anomalies. Any ideas? Thank you.

Thunderbird is showing a message count as one more than number actually displayed in the inbox. This is occurring for only one of four email accounts. I did search the forum but didn't turn up anything similar. I tried clearing the startup cache under Troubleshooting Information. I also restarted Thunderbird several times. If I select all messages in the inbox, the selected number is always one less than the total count. I tried deleting 3000 messages from the Trash file followed by Thunderbird restart. A daily machine cold restart has not changed the situation. I always empty the inbox before powering off for the night, but after all messages are deleted, the message count still shows 1. I have noticed the problem for about the last week. The message count discrepancy doesn't seem to be causing any other problems. I just worry about anomalies. Any ideas? Thank you.

Giải pháp được chọn

Never mind. I went to View/Threads/Ignored Threads and a nondisplayed message suddenly appeared. Message count is now as expected.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

I should have included the following in my original message:

Thunderbird version 128.7.0esr (64-bit) OS: Debian 12.9

      Linux Pogo2011d 6.1.0-31-amd64

Hữu ích?

more options

Unlikely, but his could happen if you have some Quick Filter options selected that would cause all messages but one to match the criteria.

A more likely reason would be that the folder index has erroneous info, which you may fix by re-creating it: right-click on the folder, choose Properties, then click Repair Folder.

Hữu ích?

more options

Giải pháp được chọn

Never mind. I went to View/Threads/Ignored Threads and a nondisplayed message suddenly appeared. Message count is now as expected.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.