Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

MozillaVPN extension unable able to detect that MozillaVPN is already installed!

  • 3 trả lời
  • 0 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi Onebrow

more options

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

Tất cả các câu trả lời (3)

more options

I suspect it never installed because that's what I get from reading it. If you installed it should've had a completed screen notification at the end of the install. Did you not see this?

Hữu ích?

more options

Onebrow said

I just installed the MozillaVPN extension on my Windows10 laptop but can't use it because when I select the tool, it tells me to download and install Mozilla VPN - which is already running ! I've tried closing and re-strarting Firefox, and stopping & starting the VPN manually, but that doesn't make any difference.

If you help with Mozilla VPN you can post for ticket support at https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

Hữu ích?

more options

Thanks for your interest, and help, Mark. I'm pretty sure I did, but I don't really remember, to be honest. But then the Mozilla VPN did appear on the tool bar, whereas it hadn't been there before...

I'll try "removing" it, and then re-adding it, and post back.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.