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Trouble Importing address book in Thunderbird on new PC

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  • Trả lời mới nhất được viết bởi david

Carol Lee Hopkins
Carol Lee Hopkins
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We just got a new PC, moving from Windows 10 to Windows 11. We backed up old PC to external hard drive and transferred everything to new PC. Emails were not coming in, but I found directions on our server's website and set it up. Emails are coming in now, but I'm having trouble importing our contacts.

What I've done so far:

  • Searched for sqlite files in Explorer.
  • Used Import Tool to import address book
  • Chose file format SQLITE database file (.sqlite)
  • Typed in path from Local disk C:\
  • Start Import, which seems to be successful.
  • Ends with Complete - Finish - Restart Import Tool

How do I restart the import tool? I tried exiting and then reopening Thunderbird. My husband has been the main user of the PC and did not set up a Password with Thunderbird. Do we need to do that first? Then are there special instructions to restart the import tool, or just sign out and sign in again?

Thanks for any help.

We just got a new PC, moving from Windows 10 to Windows 11. We backed up old PC to external hard drive and transferred everything to new PC. Emails were not coming in, but I found directions on our server's website and set it up. Emails are coming in now, but I'm having trouble importing our contacts. What I've done so far: * Searched for sqlite files in Explorer. * Used Import Tool to import address book * Chose file format SQLITE database file (.sqlite) * Typed in path from Local disk C:\ * Start Import, which seems to be successful. * Ends with Complete - Finish - Restart Import Tool How do I restart the import tool? I tried exiting and then reopening Thunderbird. My husband has been the main user of the PC and did not set up a Password with Thunderbird. Do we need to do that first? Then are there special instructions to restart the import tool, or just sign out and sign in again? Thanks for any help.

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Tất cả các câu trả lời (1)

david
david
  • Top 10 Contributor
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Puzzling. There is no need to restart the import tool. after importing the addressbook, you're done.

Tip for the future, should you need to do this again. These steps will bring over 100% of your thunderbird setup: accounts, settings, and addressbook.

Here is the link for moving a profile in Windows when installed in default location: 

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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