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Create & edit articles

Help articles

Create & edit articles

Learn how to create and edit knowledge base articles.

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When and how to use keywords to improve an article's search ranking

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How to use "For" tags

Using Templates

Anatomy of a Knowledge Base article

Create a new Knowledge Base article

Article History

Edit a Knowledge Base article

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"About" article type best practices

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"Troubleshooting" article type best practices

"FAQ" article type best practices

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