Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tëj nañu waxtaan wii ba denc ko. Yónneel yeneen laaj soo soxlaa ndimbal.

How do I get sync working after reinstall on android?

  • 2 tontu
  • 13 am na jafe-jafe bii
  • 24 views
  • i mujjee tontu mooy Nchad

Nchad
Nchad
more options

I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

Saafara biñ tànn

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (2)

guigs
guigs
more options

Saafara yiñ Tànn

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

Nchad
Nchad Ki laajte
more options

All seems to be working now, as I had reinstalled on the android device that had updated to the new version of Sync and the Windows devices still had the older version. It needed a manual update to the new version on the Windows devices to get it working. I hadn't realised that Sync had to be manually updated on Firefox for Windows.