Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can I delete my old Firefox sync account if I have a new one which uses the same email address?

  • 4 tontu
  • 2 am na jafe-jafe bii
  • 22 views
  • i mujjee tontu mooy Madalin Nuta

more options

Hello,

I have unlinked all my devices from an old sync account and setup a new sync. In this process I have used the same email address as before. I have no use of my old sync account, therefore the question is: Can I delete the old sync account (via https://account.services.mozilla.com/ ) and - implicitly - all data associated with it without affecting my new Firefox account (and its data) in any way?

Thank you!

Hello, I have unlinked all my devices from an old sync account and setup a new sync. In this process I have used the same email address as before. I have no use of my old sync account, therefore the question is: Can I delete the old sync account (via https://account.services.mozilla.com/ ) and - implicitly - all data associated with it without affecting my new Firefox account (and its data) in any way? Thank you!

Madalin Nuta moo ko soppali ci

Saafara biñ tànn

Even if you use the same email address the two syncs the old one and the new one are separate. As long as you are certain all your devices are using the new sync then the old one is no longer required.

Here is the main help article on the new sync

Jàng tontu lii ci fi mu bokk 👍 2

All Replies (4)

more options

Yes you can https://services.mozilla.com/delete-account/ and put in your username and password, and hit permanently delete your account. I personally wouldn't you never know if you may need it in the future.

more options

Well, of course I can delete the account. This was not the issue here and your reply doesn't really answer my question. My concern was regarding the integrity of the new account and its data. Could you please give me some more details regarding that?

Thank you!

Madalin Nuta moo ko soppali ci

more options

Saafara yiñ Tànn

Even if you use the same email address the two syncs the old one and the new one are separate. As long as you are certain all your devices are using the new sync then the old one is no longer required.

Here is the main help article on the new sync

more options

Hi,

I have just deleted my old sync account. I can confirm that I am able to use the new - Firefox Account based - sync without any issues.

Thanks for your help!