Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On certain pages, a big circle with an arrow inside it takes the foreground in the bottom left corner, and I can't get rid of it.

more options

This image is something new on my screen, probably since the last Fx update or so.

I think this big-circle-with-an-arrow-inside may be a sign indicating that I need to download something, or that something is available for download. I see it on sites featuring various media, such as on some of Amazon's digital music pages and also on some of IMDb's pages.

Further regarding any downloads, I don't know if this circle refers to a plugin, or a media file, or if, in fact, either.

I have no idea what the circle with an arrow is trying to tell me, nor do I know how to get rid of it. It takes over the forefround of the corners where it resides, rendering any links beneath it inoperable. At the very least, I would just like to make it go away.

Thanks for any help you may offer :-)

This image is something new on my screen, probably since the last Fx update or so. I think this big-circle-with-an-arrow-inside may be a sign indicating that I need to download something, or that something is available for download. I see it on sites featuring various media, such as on some of Amazon's digital music pages and also on some of IMDb's pages. Further regarding any downloads, I don't know if this circle refers to a plugin, or a media file, or if, in fact, either. I have no idea what the circle with an arrow is trying to tell me, nor do I know how to get rid of it. It takes over the forefround of the corners where it resides, rendering any links beneath it inoperable. At the very least, I would just like to make it go away. Thanks for any help you may offer :-)

Saafara biñ tànn

All Replies (6)

more options

I have no idea what is wrong. Can you provide a screenshot of the problem? Try pressing your phone's power and volume down buttons at the same time. See http://www.howtogeek.com/121133/how-to-take-screenshots-on-android-devices-since-4.0/ for details.

more options

Thanks for your interest in my problem. I'm sending along a screenshot.

FYI, when I tapped on the arrow, a new tab opened at the following location:

chrome://fvd.single/content/fennec_streams_list.html?url=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fdmusic%2Fcloudplayer%2Fplayer%3Fie%3DUTF8%26ref_%3Dnav_youraccount_cldplyr%23searchSongs%2FsearchTerm%3Dgood%2Bvibrations

The page at this address is empty (all white) except for a small blue bar in the upper right corner that says "Download 5.3 1MB."

Again, my thanks.

more options

Saafara yiñ Tànn

more options

chrome://fvd.single/content/fennec_streams_list.html?url=https%3A%2F%2Fwww.amazon.com%2Fgp%2Fdmusic%2Fcloudplayer%2Fplayer%3Fie%3DUTF8%26ref_%3Dnav_youraccount_cldplyr%23searchSongs%2FsearchTerm%3Dgood%2Bvibrations

Here's that address again, in better shape :-)

more options

Yes, I think you've nailed it! I installed that add-on because a site I'd been on said I needed Flash. But so far this add-on hasn't helped me at all -- my mistake.

Thanks for figuring this out for me!

more options

Regarding Flash, there's a support article that might help: Install Firefox on an Android device using Google Play