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mozilla 31.0 is crashing as soon as cocoon addon is opened. how to avoid it?

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  • 9 am na jafe-jafe bii
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  • i mujjee tontu mooy cor-el

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I have downloaded the latest version of mozilla firefox 31.0 for my windows 7 32 bit and also cocoon addon for firefox. But as soon as I log into cocoon toolbar my firefox gets crashed and even there is error in sending the crash report. So what can I do now so that I can use cocoon?

I have downloaded the latest version of mozilla firefox 31.0 for my windows 7 32 bit and also cocoon addon for firefox. But as soon as I log into cocoon toolbar my firefox gets crashed and even there is error in sending the crash report. So what can I do now so that I can use cocoon?

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If that toolbar makes Firefox crash then you will have to stop using it and uninstall the extension. You can try to contact its creator for support.