Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denc nañu waxtaan wii. Yónneel yeneen laaj soo soxlaa ndimbal.

How can I back-up folders that I've created within my Thunderbird e-mail program?

  • 2 tontu
  • 1 am na jafe-jafe bii
  • 6 views
  • i mujjee tontu mooy user01229325

lwhutson
lwhutson
more options

When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you.

LW

When I took my computer in to Best Buy, where I purchased it, I was told that they could not extract and back-up the info in the various e-mail folders I created within Thunderbird. This was unacceptable to me in that I want that info, so I'm asking how I can create a folder(s) in Thunderbird that can be backed up should it be necessary to wipe my hard drive/operating system clean? Thank you. LW

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

user01229325
user01229325
more options

First take your computer to a REAL repair shop, not Best Buy. Mozbackup is the best for backing up Firefox and Thunderbird. Your profile is where your email and settings are stored. It is just a file like any other and any competent computer person would know this and be able to back it up for you. TheGeek Squad does not employee any of these.