Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't play videos

  • 2 tontu
  • 4 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy James

more options

On Android 4.03. Any page that contains a video displays a grey box instead. There are no controls to start playing the video. Your help website (https://support.mozilla.org/en-US/kb/popular-topics-firefox-android?as=u&utm_source=inproduct) shows this as well. Refer attached screenshot. This started happening 2 updates ago.

On Android 4.03. Any page that contains a video displays a grey box instead. There are no controls to start playing the video. Your help website (https://support.mozilla.org/en-US/kb/popular-topics-firefox-android?as=u&utm_source=inproduct) shows this as well. Refer attached screenshot. This started happening 2 updates ago.

All Replies (2)

more options

I have the same problem using Fx 4.2. See https://support.mozilla.org/en-US/questions/1038039. There have been at least 6 posts in this forum in the last week on this issue. It appears that Flash is no longer working on Firefox.

more options

It should be fixed now https://bugzilla.mozilla.org/show_bug.cgi?id=1112086#c23

Note that Bugzilla is Not a discussion forum like here.