NVDA error crashes Mac OSX 10.6.8. Hardware test says MBP is OK
Computer locks up about once a day, always when moving my cursor around on a FireFox page. Need to shut down with power key. The hardware test on the Applications disk says my machine is OK.
3/30/15 12:28:47 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel timeout! 3/30/15 12:29:07 AM kernel 0000006e 3/30/15 12:29:07 AM kernel 00200000 00008597 00000474 00000040 3/30/15 12:29:07 AM kernel 0000047e 00001b0c 1000f010 00000010 3/30/15 12:29:07 AM kernel 00000000 00000000 01000011 3/30/15 12:29:07 AM kernel 00000040 00000000 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:07 AM kernel 0000006e 3/30/15 12:29:07 AM kernel 00200000 00008597 00000474 00000010 3/30/15 12:29:07 AM kernel 0000047e 00001408 00000001 0000000c 3/30/15 12:29:07 AM kernel 00000000 00000000 00000403 3/30/15 12:29:07 AM kernel 00000010 00000000 3/30/15 12:29:07 AM kernel NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 3/30/15 12:29:11 AM kernel 0000006e 3/30/15 12:29:11 AM kernel 00200000 00008597 00000474 00000040 3/30/15 12:29:11 AM kernel 0000047e 00001408 00000001 0000000c
All Replies (1)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button , click Help and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.