Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My downloader icon that I used for You Tube has disappeared. How do I restore it?

more options

I no longer see the tiny blue and red circles that let me know that the Firefox down loader feature is active.

I no longer see the tiny blue and red circles that let me know that the Firefox down loader feature is active.

Saafara biñ tànn

In your "More System Details" no Extensions are listed, so you may need to reinstall your downloader.

During a recent update, do you recall using the Refresh feature? This could come up as a message that Firefox is running more slowly than usual and you can perk it up by restoring default settings. If you chose that option, then you got a slimmed down settings folder without your extensions. Also, an "Old Firefox Data" folder would appear on your desktop. Do you see anything like that?

Jàng tontu lii ci fi mu bokk 👍 1

All Replies (1)

more options

Saafara yiñ Tànn

In your "More System Details" no Extensions are listed, so you may need to reinstall your downloader.

During a recent update, do you recall using the Refresh feature? This could come up as a message that Firefox is running more slowly than usual and you can perk it up by restoring default settings. If you chose that option, then you got a slimmed down settings folder without your extensions. Also, an "Old Firefox Data" folder would appear on your desktop. Do you see anything like that?