Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't send email from a computer that is not on the same domain as mail server

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 2 views
  • i mujjee tontu mooy matty85

more options

We have just set up a mail server on Amazon. I can send email from the command line fine. I can send and receive email from a PC connected to the Amazon domain with Thunderbird. I can receive email from a PC outside of the mail server (Amazon) domain with Thunderbird, but cannot send mail. I always get a timeout error from a PC outside of the Amazon domain. The SMTP settings are the same between the computers connected to the different domains. All of the necessary ports are also open. Any help would be greatly appreciated.

We have just set up a mail server on Amazon. I can send email from the command line fine. I can send and receive email from a PC connected to the Amazon domain with Thunderbird. I can receive email from a PC outside of the mail server (Amazon) domain with Thunderbird, but cannot send mail. I always get a timeout error from a PC outside of the Amazon domain. The SMTP settings are the same between the computers connected to the different domains. All of the necessary ports are also open. Any help would be greatly appreciated.

Saafara biñ tànn

This was an inbound firewall issue after all. Problem solved.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (1)

more options

Saafara yiñ Tànn

This was an inbound firewall issue after all. Problem solved.