Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

video plays fine but i am hearing only hissing noise for audio..

  • 10 tontu
  • 3 am na jafe-jafe bii
  • 9 views
  • i mujjee tontu mooy FredMcD

more options

Hi.. I am using Mozilla firefox 43.0.4 on Ubuntu.. whenever i try to play video on facebook..

video plays fine but i am hearing only hissing noise for audio..  This is happening for only videos uploaded on facebook server
Hi.. I am using Mozilla firefox 43.0.4 on Ubuntu.. whenever i try to play video on facebook.. video plays fine but i am hearing only hissing noise for audio.. This is happening for only videos uploaded on facebook server

All Replies (10)

more options

I am sorry to hear that there is a hissing noise when you watch videos on facebook. If this does also happen on other sites that play videos please consider that the speaker may need to be replaced?

First try this: What to do if Firefox won't play any sounds

more options

YouTube normally uses the HTML5 media player and not the Flash plugin in current Firefox versions. You can check that via the right-click context menu in the player area. The Flash player always shows the Flash version that is used. You can open the YouTube test page via "About the HTML5 player".

Make sure you have the latest GStreamer updates. You can see if it helps f you disable GStreamer support by setting this pref to false on the about:config page.

  • media.gstreamer.enabled
more options

Hi thanks for ur reply.. youtube video and audio is fine.. i am having issues in playing only facebook videos.. i tried ur suggestion of disabling media.gstreamer.enabled but it doesnt help.. any other suggestions ?

more options

The clip itself might be damaged.

more options

Hi.. i am saying all the facebook videos from fb server is not playing only in mozilla.. how can it be playing in chrome n not in mozilla ?

more options

Can you provide a public link?

more options

i am using firefox version 43.0.4 in Ubuntu 12.04 Linux..U mean i should give u my fb credentials ?

more options

FredMcD said

Can you provide a public link?
more options

what do u mean by public link ?

more options

No login or anything.