Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The settings are on. The sync is off.

  • 1 tontu
  • 1 am na jafe-jafe bii
  • 19 views
  • i mujjee tontu mooy cor-el

more options

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

Hello. I just bought a new laptop (windows 10) and want to try Firefox Sync for the first time in syncing passwords from my old computer (Windows 7). So i registered a FIrefox Sync account on computer, logged into the account on the computer and laptop. And after some time and several reboots on both devices, I can't see all my logins and passwords in new laptop's Firefox. What could be wrong?

All Replies (1)

more options

You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.

You can upload a recent log if the log is too big to put in a reply.