Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

There was an update from Windows that just came out and it causes problems with the Firefox plug-ins. Can you help?

  • 6 tontu
  • 8 am na jafe-jafe bii
  • 1 view
  • i mujjee tontu mooy bhall5

more options

I try to see videos or view sites from my e-mails and get an error about plug-ins not responding.

I try to see videos or view sites from my e-mails and get an error about plug-ins not responding.

Saafara biñ tànn

Some suspect the newly upgraded flash is the cause. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

On the left side of the page, select Plugins. Set the flash plugin to Ask.

Jàng tontu lii ci fi mu bokk 👍 0

All Replies (6)

more options

Saafara yiñ Tànn

Some suspect the newly upgraded flash is the cause. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

On the left side of the page, select Plugins. Set the flash plugin to Ask.

more options

The videos still won't load or play. The "loading" circle just keeps going around and around

more options

Did you see an 'allow plugin' or something link that upper left ?

more options

The solution worked for some videos, but when I went to weather.com and clicked on one of their videos, the "loading" circle went round and round for about 10 minutes before I just got offline.

more options

I went to that link and tried several pages. But, my download manager programs found no clips. I recommend you contact their support.

more options

OK thanks